"Extinguishing the tantrum cycle.
Consider three ideas:
1. Listen to the person, not the tantrum.
2. Tantrums want to deal with tantrums.
3. Create systems to avoid it in the first place."
-- Seth Godin
Probably every business and personal life there is one or more situations where a tantrum is trying to take charge and control the environment. As a fan of management expert, Seth Godin, he recently published a short blog piece about ways to deal with this situation. I thought it was very good and that you might get benefit from it.
See the whole piece here:
http://sethgodin.typepad.com/seths_blog/2013/11/extinguishing-the-tantrum-cycle.html.
It's Not Fire With Fire. It's Much Cooler.
Spread Some Joy Today--What does it feel like to have a perpetual smile? Even one that is not always in full bloom, but always in the Spirit?
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